5 Taka's Privacy Policy – Your Data, Your Control

Welcome to 5 Taka. We understand that sharing personal information online can feel uncertain — and that's completely reasonable. That's why 5 Taka has written this Privacy Policy in plain, straightforward language, so you know exactly what happens to your data, where it goes, and how well it's protected.

This policy applies to the 5 Taka website, mobile app, and all associated services. We believe privacy is a fundamental right — and protecting it is our responsibility.

5 Taka collects three types of data. The purpose of each is clearly explained below.

A) Information You Provide Directly

• Name, date of birth, and contact details (collected at registration)
• Copy of national ID or passport (for KYC verification)
• Mobile banking number (for payments)
• Messages and complaints submitted to Support

B) Automatically collected information

• IP address & device information (for security purposes)
• Browser type & operating system
• Pages visited and time spent on site (for improving your experience)
• Betting history & transaction records (legal obligation)

C) Data Collected via Cookies

Full details on cookies are covered in Section 5.

5 Taka uses your data only for specific, legitimate purposes. It is never used for unrelated or excessive reasons.

• Account management: To create, manage, and verify your account.
• Service Delivery: To ensure smooth operation of betting, payment, and gaming services.
• Security: To prevent fraud, money laundering, and illegal activities.
• Contact: For important notifications, transaction confirmations, and customer support.
• Legal obligation: To comply with directives from official regulatory authorities.
• Service improvement: To analyse user experience and improve the platform.
• Responsible Gaming: To detect unusual betting patterns and provide appropriate assistance.

5 Taka does not sell your personal data — that's a firm policy. In limited circumstances, however, certain information may be shared with third parties. Each case and its reason are clearly set out below.

Limited circumstances for data sharing

• Payment processor: Only the information necessary to complete transactions is shared with bKash, Nagad, or your bank.
• Identity Verification Services: With authorised providers for KYC processing.
• Law enforcement agencies: In cases of a court order or government directive.
• Cloud service provider: For server hosting and data storage, in fully encrypted form.

Cookies are small text files stored in your browser. 5 Taka uses cookies to enhance your experience and keep the platform running smoothly.

Cookie Types & Controls

You can also manage cookies through your browser settings. However, disabling essential cookies may affect how the platform functions.

5 Taka follows the highest industry standards to protect your data — not just as policy, but with robust technical safeguards in place.

• SSL 256-bit Encryption: Every connection is encrypted — no one can intercept your data in transit.
• Two-factor authentication (2FA): OTP verification in addition to your password.
• Encrypted database: Stored data is kept in encrypted format.
• Restricted Access: Only authorised staff with a genuine need are permitted to access your data.
• Regular Audits: Regular security audits are conducted by independent third parties.
• Data backup: Regular backups are maintained on secure servers.
• Incident Response Plan: Members will be notified within 72 hours of any security incident.

As a 5 Taka member, you have full control over your personal data. All of your rights are outlined below.

To exercise any of your rights support@5taka.app– email us and we'll respond within 30 days.

5 Taka is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under that age.

• Age is verified at the time of registration.
• KYC verification is mandatory if a user is suspected to be underage.
• Any account belonging to a minor will be terminated immediately.
• If your child has accidentally created an account, please contact us at support@5taka.app.

5 Taka operates on the principle of retaining data only for as long as necessary. Each type of data has a defined retention period.

• Active account data: For as long as the account remains active.
• Financial transaction records: 7 years, as required by law.
• KYC documents: 5 years.
• Log files & device data: 90 days.
• Support conversations: 2 years.
• After account closure: All data is deleted within 90 days unless retention is required by law.

If you have any questions, concerns, or wish to exercise your data rights regarding our Privacy Policy, please get in touch with us.

• Email: support@5taka.app
• Live chat: Available on the website 24/7
• Response time: Within 30 business days

Policy updates

5 Taka may update this Privacy Policy at any time. For significant changes, registered users will be notified by email at least 7 days in advance. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

Our Terms & Conditions and Responsible Gaming PolicyAlso read.